Privacy Policy

This privacy policy explains how digitalora Ltd collects, uses, and protects your personal information when you use our services or visit our website.

Last updated: January 2026

Data Controller

digitalora Ltd is the data controller for the personal information we process. Our contact details are:

Data We Collect

The data we collect depends on how you interact with our services. We collect personal information that you voluntarily provide to us when you:

  • Contact us through our website forms or email
  • Request information about our services
  • Subscribe to our newsletter or communications
  • Use our construction project communication platforms
  • Attend meetings or consultations with our team

The types of personal data collection may include:

  • Contact information (name, email address, phone number)
  • Company information (company name, job title, industry)
  • Project details and requirements
  • Communication preferences
  • Technical information (IP address, browser type, device information)

How We Use Your Information

We use of your data is based on legitimate business interests and your consent where required. We use your personal information to:

  • Provide and improve our construction project communication services
  • Respond to your enquiries and provide customer support
  • Send you information about our services that may be relevant to your business
  • Analyse website usage to improve our online presence
  • Comply with legal obligations and protect our business interests
  • Develop new features and services for construction project management

We process your personal information based on the following legal grounds under GDPR:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract performance: To provide services you have requested
  • Legitimate interests: To operate our business and improve our services
  • Legal obligation: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who help us operate our business (under strict confidentiality agreements)
  • When required by law or to protect our legal rights
  • In connection with a business transfer or acquisition (with appropriate safeguards)
  • With your explicit consent for specific purposes

Any third-party service providers we work with are required to maintain appropriate security measures and use your data only for the purposes we specify.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Specific retention periods include:

  • Contact enquiries: 3 years from last contact
  • Client data: Duration of service agreement plus 7 years for legal compliance
  • Marketing data: Until you unsubscribe or withdraw consent
  • Website analytics: 26 months (Google Analytics default)

When we no longer need your personal information, we will securely delete or anonymise it in accordance with our data retention schedule.

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Rectification: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information in certain circumstances
  • Restriction: Request limitation of processing in specific situations
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and staff training
  • Secure hosting and backup procedures

International Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as:

  • European Commission adequacy decisions
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

Contact Information

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal information appropriately.